A man sitting in an airport waiting area with his legs up on a suitcase, looking at an airplane flying outside the window.

GateServe

Food delivered directly to your airport gate.

A controlled, post-security delivery pilot designed for airports.

BUILT FOR AIRPORTS. DESIGNED FOR PASSENGERS

GateServe is purpose-built for the unique operational, security, and timing challenges of airport environments. Our approach prioritizes passenger confidence, concession performance, and operational alignment — delivering measurable improvements without adding complexity.

  • GateServe is a gate-level food delivery service designed specifically for airports.
    Passengers can order food from participating airport concessionaires and have it delivered directly to their departure gate by trained, airport-badged runners.

    GateServe operates entirely post-security and is designed to improve passenger experience while supporting airport concession operations.

    • Passenger enters flight number when ordering

    • Gate and boarding time are verified before acceptance

    • Orders are accepted only within safe delivery windows

    • Food is delivered directly to the passenger’s gate

    • Orders stop once boarding begins

  • For Passengers

    Reduces stress, saves time, and eliminates the risk of missing boarding.

    For Concessionaires

    Drives incremental revenue without increasing in-store congestion or staffing needs.

    For Airports

    Enhances passenger satisfaction and concession performance while operating within existing security and operational frameworks.

  • GateServe is seeking to launch a limited-scope pilot program at William P. Hobby Airport in Houston, Texas.

    The proposed pilot is intentionally small and controlled, operating within a single terminal zone, limited gates, and peak travel windows only.

    GateServe works collaboratively with airport authorities and concession partners to ensure compliance, safety, and operational alignment.

Airport departure and arrival flight information display board showing flight details and status changes.

CONTACT GATESERVE

Have questions or want to discuss a pilot program or partnership? We’d love to connect.

Whether you’re with an airport authority, concession partner, airline, or potential collaborator, use the form below or reach out directly.

Johann Stroh

Founder, GateServe

johann@gateserve.me

Houston, Texas

Interior of an airport lounge with large glass windows, seating areas, and a bar counter.